Preview concept - quote enquiries

Make each renovation enquiry easier to capture, qualify, and follow up.

A mobile-first page for refurbishment, loft conversion, extension, and joinery enquiries. It keeps the direct quote request, then adds WhatsApp click-to-chat, saved lead details, status tracking, follow-up reminders, and a simple FAQ assistant for common first questions.

Built around the current Mellow Interiors service mix

Interior refurbishment Renovations Extensions Loft conversions Bespoke joinery Kitchens

Quote capture

Keep the no-obligation quote. Make the first step sharper.

01

Project basics

Type of work, postcode, property type, target timing, and whether planning/design help is needed.

02

Useful evidence

Optional photo upload prompt or WhatsApp photo handoff so the team can understand scope faster.

03

Simple lead log

Each enquiry lands in email or Google Sheet with status, notes, and a follow-up reminder.

WhatsApp CRM path

Chat stays personal, but the business keeps the lead details.

The visitor can still call, email, or message. The difference is that the lead is captured before the WhatsApp click-to-chat opens, so the team has the project context, inquiry status, and next reminder in one simple place.

NewQuote requested
QualifiedPhotos received
VisitSurvey booked
Follow-upReminder due

FAQ assistant concept

Answer repeat questions before the quote call.

Do you cover my area?

Collects postcode first, then routes Greater London and surrounding-area projects into the lead log.

Can you handle design and build?

Explains turnkey and tailor-made refurbishment support without replacing the consultation.

What should I send before a quote?

Prompts visitors for photos, rough timing, room type, and any drawings or planning constraints.

5-day setup direction

A focused page and WhatsApp CRM flow for fewer missed refurbishment enquiries.

See enquiry structure