Project basics
Type of work, postcode, property type, target timing, and whether planning/design help is needed.
Preview concept - quote enquiries
A mobile-first page for refurbishment, loft conversion, extension, and joinery enquiries. It keeps the direct quote request, then adds WhatsApp click-to-chat, saved lead details, status tracking, follow-up reminders, and a simple FAQ assistant for common first questions.
Built around the current Mellow Interiors service mix
Quote capture
Type of work, postcode, property type, target timing, and whether planning/design help is needed.
Optional photo upload prompt or WhatsApp photo handoff so the team can understand scope faster.
Each enquiry lands in email or Google Sheet with status, notes, and a follow-up reminder.
WhatsApp CRM path
The visitor can still call, email, or message. The difference is that the lead is captured before the WhatsApp click-to-chat opens, so the team has the project context, inquiry status, and next reminder in one simple place.
FAQ assistant concept
Collects postcode first, then routes Greater London and surrounding-area projects into the lead log.
Explains turnkey and tailor-made refurbishment support without replacing the consultation.
Prompts visitors for photos, rough timing, room type, and any drawings or planning constraints.
5-day setup direction